Refund Policy
Last updated: July 20, 2026
At Yellowbird Foods, we want you to feel confident ordering from us. We accept no-reason returns and exchanges within 30 days after delivery, subject to the eligibility rules below.
How to Start a Return or Exchange
Contact us at dijonmolla870@gmail.com with your order number and the item you would like to return or exchange. We will provide the next steps. Yellowbird Foods pays return shipping for both no-reason returns and quality-related returns.
Eligibility and Exclusions
Items should be in their original condition and packaging when returned. Customized items, clearance items, gift cards, and opened intimate or hygiene-sensitive goods are excluded from returns and exchanges.
Quality Issues and Damaged Orders
If an item arrives damaged, defective, or materially different from what you ordered, contact us promptly with a description and photographs when helpful. We will review the issue and pay the return shipping for an approved quality-related return.
Refund Timing
After an approved return is received or otherwise resolved, the refund is sent to the original payment method. Please allow 5–10 business days for the refund to post, depending on your financial institution. Taxes are charged and refunded as required by applicable law.
Exchanges
Approved exchanges are subject to availability. If the requested replacement is unavailable, we will process an eligible refund instead.
Order Cancellations
You may request cancellation before your order ships. After shipment, the request is handled under this Refund Policy.
Questions
Email: dijonmolla870@gmail.com
Phone: 623-498-1879
Address: 4136 E Virginia Ln, Montgomery, Alabama, 36116, United States